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Performance Resources Consulting, LLC

Certified Professional Consultants

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World Class Customer Service

Service, Service, Service! Open a newspaper, turn on a radio or a TV—all you see and hear is endless ads that boldly shout that you should spend your money at this place or that one because of the customer service. No matter how small or big your organization customer service has become the enduring ingredient in the elusive formula for success.

 
What this service addresses:

  • Define/Understand what Customer Service is
  • Develop Strategies for Servicing the customer
  • Understand the Up/Cross selling process
  • Define and Understand WORLD CLASS SERVICE

 
Benefits:
The benefits of the sessions are to:

  • Eliminate chaos from your Customer Service Sales efforts
  • Set the direction and tone for Servicing the Customer
  • Bring reason, cohesiveness and clarity to how you service the customer

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Learn More…

  • Training
  • Leadership VS. Management
  • Leadership for Supervisors
  • Harassment / Diversity Compliance
  • Leading Teams
  • Listening & Communication Skills
  • Problem Solving with Six Sigma Methodology
  • World Class Customer Service
  • Coaching and Developing Employees
  • Training Return on Investment

About Us

  • About Us
  • Our Clients
  • Ted Garnett
  • Press/Media Center

Hot Links

  • Assessment and Benchmarking Resources
  • Six Sigma
  • Business Process Improvement Tools
  • Training
  • Coaching and Developing Employees

Contact Us

Performance Resources Consulting, LLC
Corporate Headquarters
1930 St Andrews
Cedar Rapids, Iowa 52402

Schedule a Call
ted@resourcezone.net

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